Account & Registration
Opening an account at 111b is simple and free. The questions below cover the most frequently asked topics around registration and account management.
To register at 111b, you need an active mobile number and your national ID details. You must be at least 18 years old. Registration takes just a few minutes — simply provide your name, date of birth, and a password of your choice.
No. Under 111b's rules, each person may only hold one account. Attempting to open multiple accounts using the same mobile number or ID may result in all accounts being suspended and any funds being forfeited.
KYC (Know Your Customer) verification ensures the security of your account and the legitimacy of financial transactions. Verified accounts benefit from higher withdrawal limits and full access to bonus rewards.
On the login page, click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify your identity with the OTP and set a new password. The entire process takes under 2 minutes.
Yes, 111b follows responsible gaming principles. You can temporarily suspend or permanently close your account at any time by contacting the support team. Make sure to withdraw your balance before closing.
Deposit
Depositing at 111b is fast and secure. You can fund your account through multiple methods, from mobile banking to bank transfer.
111b supports a range of payment methods including mobile banking, bank transfer, and e-wallets. Deposits are instant and secure across all methods.
The minimum deposit at 111b varies by payment method. Check the cashier page or contact our support team for the latest information. Generally, the minimum is kept low so new users can get started easily.
Deposits via mobile banking and e-wallets are typically instant — your balance is updated within seconds to a few minutes. Bank transfers may take a little longer. If an unusually long time has passed, please contact support.
111b does not charge any additional fees on deposits. However, your payment provider may apply their own charges. It's worth reviewing your payment method's terms before making a deposit.
Withdraw
Withdrawing your winnings at 111b is hassle-free. The withdrawal process is transparent and fast.
111b processes withdrawal requests promptly after verification. Mobile banking and wallet withdrawals typically arrive within a few hours. Bank transfers may take 1–3 business days.
Yes, account verification (KYC) is required before making a withdrawal. This is for your own security, ensuring no one else can access your funds. Once verified, all future withdrawals will go through smoothly.
Withdrawal limits vary by payment method and account verification level. Fully verified accounts generally have higher withdrawal limits. Check the cashier page or contact support for the latest limits.
First, make sure your account verification is complete and the bonus wagering requirements have been met. If the issue persists, reach out to our 24/7 live chat support team — they'll get it sorted quickly.
Please note: Always withdraw using the same payment method you used to deposit. This helps speed up the process.
Bonuses & Promotions
111b's bonus program is one of the most rewarding among online gaming platforms in Bangladesh. Learn about all available bonuses here.
111b offers a welcome bonus, first deposit bonus, daily cashback, free bets, reload bonuses, and VIP point bonuses. Exclusive promo offers are also available on special occasions.
Wagering requirements mean you must place a specified amount in bets before withdrawing bonus funds. For example, a 30x wagering requirement on a BDT 100 bonus means you need to complete BDT 3,000 in bets. Full terms for each bonus are listed on the promo page.
Yes, most bonuses have a set expiry period. Typically, bonus funds must be used within 7 to 30 days of being credited. Any unused bonuses are automatically cancelled after the expiry date.
Gaming & Betting
Below are answers to the most frequently asked questions about 111b's gaming collection.
111b has hundreds of games available, including slots, Live Casino (roulette, blackjack, baccarat), Sports Betting, cricket betting, football betting, virtual sports, and bingo.
Yes, all games on 111b are developed by certified gaming software providers and powered by RNG (Random Number Generator) technology, which is regularly audited by independent third parties. Results are entirely random and
unbiased.
Yes, 111b is fully mobile-optimized. All games are playable from any Android or iOS smartphone browser — no separate app download required.
You can bet on major sporting events worldwide, including cricket, football, tennis, basketball, and kabaddi. Special markets are also available for the IPL, World Cup, and Bangladesh national team matches.
Security
Protecting your account and personal information is 111b's top priority.
111b uses 256-bit SSL encryption — the same level of security technology used in the banking industry.
Yes. 111b adheres to a strict privacy policy. Your personal information is stored on encrypted servers and is never sold or shared with third parties. Visit the Privacy Policy page for full details.
Yes, 111b supports two-factor authentication. Enable 2FA from your account settings. OTP verification at login and withdrawal protects your account from unauthorized access.
If you notice any unusual activity on your account, change your password immediately and contact the support team. Get instant help via 24/7 live chat.
VIP Program
The 111b VIP program offers exclusive perks and rewards for regular players.
You start earning VIP points automatically as soon as you open an account and begin playing at 111b. Accumulate enough points to advance to higher VIP tiers. Visit the VIP page for full details.
VIP members enjoy a range of exclusive benefits including higher cashback, faster withdrawals, a dedicated account manager, special birthday bonuses, exclusive tournament access, and luxury gifts.
Visit the VIP page or contact support for full details on the VIP points expiry policy. Generally, staying regularly active is enough to keep your points intact.
Support
The 111b support team is available 24/7, 7 days a week.
Fastest resolution: Click the live chat button on the website — average response time is 2 minutes.
You can reach 111b via live chat or email. Live chat is the fastest option — you'll typically get a response within minutes. Email support usually replies within 24 hours.
Yes, 111b offers Bangla-language support for users in Bangladesh. The support team will understand your issue in Bangla and provide clear, straightforward solutions.
For any complaint, reach out via live chat first. If the issue remains unresolved, send a detailed email. 111b takes every complaint seriously and works to resolve it within the designated timeframe.